Business and Technology Services

Explore Wave’s comprehensive suite of support services and see how you can improve the overall efficiency of your network operations and network performance, and benefit from Wave’s engineering knowledge and experience. Wave performs installations for some of the largest companies in the nation, as well as the smallest. We deliver exceptional quality for exceptional value. Below are some of our service categories:

Design and Planning

Developing a solution and plan that focuses on the business aspect of technology . A good design is based around your business applications. Understanding your needs and understanding your business is a high priority.

• Underlying network technologies and architecture
• Current technologies vs. future possibilities
• Network Security
• Failover considerations
• Business Continuity considerations
• Limitations based on geographic locations
• Limitations based on operational aspects

Project Engineering

Taking the project from design to delivery. Our systems engineers develop installation guides and procedures, develop basic and advanced configurations, and deliver an installation guide that limits the impact to your business. When our technicians and engineers provide our implementation services, the installation process is streamlined and downtime is minimized.

• Quality assurance built into the delivery process
• Accelerated migrations
• Reduced risk, cycle time and risk of failure
• Increased efficiency and productivity

Staging

The main purpose is to maximize the efficiency of the Implementation Process, to identify any faulty components and to trial the network configuration prior to rollout. Test will demonstrate that the network equipment has been correctly configured. They will include basic equipment hardware testing, network-level connectivity testing, and network service-type functionality testing.

Implementation

Implementation is tightly controlled by systems engineering to insure a smooth and timely integration of your voice and network infrastructure. Our project engineering and staging services greatly enhance our implementation services to insure your network will perform as designed and the features that are important to your business work as advertised.

Support

We offer industry leading support services that leverage advanced technology, industry standard practices and methodologies and the best technical talent available within the marketplace. With onsite support you can choose to have us work on any number of things. We deliver a hands-on approach and empower your business for greater mobility, availability and reliability. We also provide remote network support, therefore providing a quicker, less expensive alternative to the traditional Network Support offered by many of our competitors.

Support Collaboration Portal

When people collaborate with each other, they work jointly toward some tangible goal. Take advantage of our online support collaboration portal—and have the right information, online, in a hosted environment. Benefits include:

• Immediate access to key project assets and information
• Collaborative problem solving
• Performance measurement and metrics
• Clear and timely communication with project members, customers, management, and others

Wireless

Wireless network services enable you to effectively collaborate, increase productivity, and allow mobility in a secure environment—with lower costs of deployment and ownership. We provide a full spectrum of wireless services, including:

• Pre-Project Planning
• Wireless Site Survey
• Wireless Network Design
• Hardware/Software Installation Services
• Security Assessment

When you work with Wave Technologies, you benefit from our in-depth market experience, our strong industry alliances, and the certified expertise of our technology professionals. We’ve spent years developing our network of partnerships with customers and leading technology providers. This wealth of accumulated resources and experience adds value to every solution we provide.